Truck vs. Overtaking car

Severe road accidents are detrimental to all involved, but in the case of a company owned vehicle being involved in a collision that results in lives lost, the investigations and penalties are more considerable.

Truck vs Car

Truck vs Car

On 27th August 2017 one of Pointers’ clients had a truck involved in an accident that resulted in 2 burnt out vehicles and an unknown number of occupants deceased. An overtaking car caused a head-on collision with a semi-trailer truck, and even though the truck driver attempted to swerve out of the way the 2 collided and erupted into flames, killing all the occupants of the car while the truck driver escaped. An incident like this involved police and insurance investigations and if it were not for the Pointer Accident Reconstruction report that the client had enabled, it would not be obvious who was at fault.

In this report you can see that the truck driver was rapidly slowing down by the before impact vs. at time of impact recorded here. You can also see that the point of impact was on the front right side, which indicates he was attempting to swerve out of the way of the oncoming driver. This clearly indicates that the truck driver was not at fault and will assist the logistics company in their insurance and police investigations.

Accident report

Accident report

Driver behaviour and speeding reports

As a fleet manager you have the responsibility to the business to ensure that your drivers are not speeding and potentially causing any damage to the vehicles, roads or the reputation of the business. Let’s not forget the financial implications such as speeding fines or insurance premiums.

So if you are aware of the times of day and week when the drivers tend to speed more frequently you can implement a training procedure or an incentive program to keep the speeding instances at a low.

This case study from one of our clients shows which day of the week and which day of the month, drivers tend to speed more. What’s interesting is that it occurs mostly towards the end of the work week and close to pay day.

speeding by day of month Speeding by weekday

Case study: Pointer Fleet platform

The client has found a 10% increase in productivity since the implementation of the Pointer solution, and with the extra support from our customer care team, they have been able to get a full understanding of the dashboard almost immediately.

Pointer’s web based dashboard enables the client to see how his fleet are managed and the operational activity daily.


Case study: Driver Feedback Display Unit

The client had a very high number of speeding violations from their drivers and requested Pointer to implement a solution to assist them in training the drivers to driver safer and at the speed limits.

Pointer implemented the Driver Feedback Display Unit which monitors and reports on driver behaviour such as harsh braking, speeding, harsh turning and other areas for improvement. The unit sits on the dashboard and provides an alert to the driver by speaking to him and advising him on how to correct his action. This system provides the driver with an in-cab coaching tool that has proven results for improving driver behaviour.

The results: Initially there were over 6000 violations per day across the fleet and this came down to approximately 80 per day over a 1 year period of use.

Speeding case study

Fuel wastage from idling events

Company eco-score over 18 months of improving idling time.

Fuel savings idling

Research conducted with a client established that the average idling time, per technicians vehicle, was 96 minutes per day.  Through interventions the average idling time was reduced by 60 minutes per vehicle, per day

The following Fuel savings apply for every 60 minutes of idling time saved:

Price per litre of Diesel: R12.60

Fuel Burned per hour while idling: 2.83 Litres per hour

Monday to Friday workdays per year: 260 days x 50 vehicles

Total (annualised) Idling Fuel Saved in Rands = R463 554

Driver Behaviour Case study – Driver Feedback Display Unit

Pointer worked with a client to perform a case study whereby the client who had our Cello IQ product installed on his fleet. We looked at the driving style of his worst driver with the most exceptions for 2 weeks. We then turned on the Driver Feedback Display Unit inside the cab, which provides voice prompts to alert the driver to bad driving habits, such as speeding and harsh braking. The results after 4 weeks were as follows:

First 2 weeks (No DFD unit): 118 exceptions

Second 2 weeks (DFD unit installed): 3 exceptions

The results speak for themselves, and the client is pleased to have improved the driver’s behaviour with little difficulty.

Check out the video to see more about how this unit works.

Trailer Tracking Units – Wireless and Powered


The client wanted to have a GPS location for all their trailers for security and insurance purposes.


Pointer provided the client with the trailer tracking unit wireless device that can be self installed. The device provides GPS location monitoring and comes with 24/7 recovery.


The client was able to install the TTU to each of their trailers themselves and had a function location report within the day. The device works well and has been providing them with regular reports, and has reduced their risk of theft, and goods in transit insurance substantially.

Cold Chain monitoring

The company:

Transportation of perishable goods in varying weather conditions and environmental conditions can be complex and risk of significant costs losses. Our client a large operator in the FMCG industry approached us looking for a solution to manage cold chain whilst in transit from the main distribution centre to the stores.

The challenges:

The client was not having visibility of the temperature in the refrigerated trailer whilst the vehicle was in transit. Furthermore, the client could not determine if the driver stopped prior to the delivery point and if the cargo doors were opened prior to reaching his destination.

The Solution:

The Pointer solution rolled out was temperature monitoring devices and cargo door sensors linked to the telematics control unit. The temperature threshold was set and any break in the temperature threshold, the client was notified by an alert on the software. The fleet controller would take the necessary actions to manage the break in temperature. Cargo door sensors were fitted to the back doors and if the doors were opened before reaching the destination, the fleet controller would receive an alert and take necessary action and investigate.

The results:

The client was overwhelmed with the results of the solution implemented, as breaks in temperature decreased to the extent that 95% of all deliveries had consistent temperature from start of the trip to end of the trip. In addition to this the client was able to manage load theft and unauthorised stops during the trip. At the beginning stages of the project implementation drivers were skeptical however through the process default drivers where dealt with immediately. Word got out to the drivers and this increased safe and secure transportation of the full load to the clients stores.

Public and Passenger Transport:

The Company:

The client is a national tour bus operator with thousands of clients a year. Ensuring safety and efficiency is a large part of why they are considered formidable in their field.

The challenges:

The client experienced major challenges with excessive idling. Communities would call in from time to time to alert the Tour Bus operator when drivers were speeding.

The client found that their cost of fuel was high, and fuel consumption is a base operating cost for any transportation business and the client wished to reduce costs where they could.

The Solution:

Passenger safety is critical for the Tour Bus operator. Speed limits can be specified per the regulations or policies of the Tour Bus Operator by utilising speed geo-fences. The fleet controller is immediately alerted if a vehicle is speeding and contacts the driver to alert him to slow down. Alternative solutions implemented are the In-cab Speed LED light. When speed threshold is exceeded the LED lights up and driver is given a grace period to reduce speed before the next alert is sent to the fleet controller via the software platform.

Fuel consumption is a major contributor to expenses incurred. It is important to maintain maximum profitability the Tour Bus Operator has the tools to manage costs such as excessive fuel usage.

The Pointer solution integrates with the bus routes and scheduling systems, to keep passengers informed of times of bus ETA and departure. This works to correct scheduling of routes and ensuring check points are met all the time. Arriving on time is key service delivery to passengers relying on public transportation. Alerts are triggered for missed check points which are then recalculated.


Implementing the Pointer Passenger Transport solution has given the Tour Bus Operator visibility of speed limits that drivers are using and manage excessive idling to reduce fuel costs.

Manage scheduling of routes
Ensure that bus arrives timeously
Take necessary action when there are delays in arrival
Manage check points
Check points recalculation
Schedulers have control to find the closest vehicle in event of vehicle breakdown or accident.
Detects, analyses and reports aggressive or dangerous driver behaviour
Identifies over-speeding, hard braking, hard braking while turning corners, accelerating, accelerating while turning, lane-deviation and engine idling over pre-defined thresholds
Advanced reporting provides safety officers and trainers valuable insight
Integrates with your ERP module, allowing you to calculate the cost of service per mile run and more
Managing excessive idling reduces fuel costs by over 20%.

Courier and Parcel Delivery:

The company:

Pointer SA was approached by South Africa’s largest courier service provider to develop a solution to manage the risk of load theft. The client’s concern is for the safety of the good they are carrying and to ensure that nothing is damaged or stolen before being delivered to the intended recipient.

The Solution:

For over eight years a solution has been successfully implemented and functioning, equipping the fleet operator to be in control of remotely opening and closing the cargo doors. The driver arrives at the point of delivery; the fleet operator is alerted once the vehicle is within the geo-fence to remotely open the cargo doors. The cargo doors were fitted with sensors that alerted the driver to any tampering should he not be with his vehicle. The alert’s are also recorded and reported to the management team.

An extensive range of proven technologies and services make up Pointer’s security solutions. Customised to address specific needs, components of the solution include pre-mapping for safe routes with alerts where heightened diligence is necessary; alarm systems; sensors; access control that disables vehicle; panic buttons; and analytic tools.

24/7/365, the support of Pointer’s Alarm Management Centre, with expert advisors assisting at every step. Pointer has the highest successful vehicle recovery rates in the industry at over 90%.
Remote control of opening and closing cargo doors via electronic cargo door lock.

The solution resulted in the client having less incidences of theft and provided them with actionable data for a fast recovery.

Enables a rapid, effective response, from authorities and our recovery teams, 24/7
Alerts to unusual activity such as Panic, Battery Disconnect, GSM Jamming Detection , accident notification and route deviation
Simple and quick integration with risk management companies and other software platforms
Data mining and cross-data validation tools enable analysis of events to determine patterns and mitigate future events
Tampering sensors help to manage risk and alert controllers in real time
Manage unauthorised stops whilst en-route to delivery point