Field Services & Maintenance

Optimize every aspect associated with the use of vehicles and workforce demands

Field Services & Maintenance Solution

In your business, time is always of the essence. Ensuring your customers have the services that they rely on 24/7 – be it communication, power or water – is critical and expected. Beyond inconvenience, disruption to these essential services can cause an array of challenges, including financial loss and reputational damage. To avoid these issues, your technical teams need to be able to get to where they need to be, safely and in a timely matter. Not to mention, ensuring that it’s all done in a compliant, cost-effective manner.
Pointer’s leading solutions provide the tools, services, and information you need to effectively manage your light commercial vehicles and their drivers. Our management systems will help you optimize every aspect associated with the use of vehicles, and handles all basic workforce demands including planning versus actual; compliance (aligning drivers, regulatory requirements, and tasks); unauthorized usage of vehicles; under-utilization of vehicles; and cross-handling of fuel information. We also supply special SW tools for safety and fuel-efficient driving.

field-services-maintenance

INCREASED AVAILABILITY

With tools that ensure driver, technician and promoter management of overtime and other factors that impact availability.

DECISION MAKING TOOLS

Enabled by real time or historical data trends, you’ll be able to effectively manage field teams and minimize losses through fraud, misuse of vehicles, fuel theft and low productivity.

IMPROVED DRIVE SAFETY

Driver feedback tools ensure compliance with the most rigorous global driver regulations, enhancing driver and vehicle safety.

Full spectrum of functionality

Pointer provides the full spectrum of functionality to manage your fleet and more. With our range of solutions, you’ll be able to reduce costs, improve efficiencies and manage security risk. Moreover, we’ll help you increase safety with compliance programs, driver training tools and performance scorecards along with the ability to measure their results.

Courier & Parcel

High resolution real-time monitoring

Increased visibility into your fleet’s operations with quick drill-down tools to get to the root cause of an issue.
Including location, driver behavior, task management and resource statuses (location, temperature, humidity, door status (open/closed)), events, and more. Pointer Connect updates with high frequency to ensure that the latest vehicle updates/status are provided to the fleet manager and that information is displayed with minimum latency. This Enables a rapid, effective response, from authorities and first responders, 24/7.

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Enhanced driver and vehicle safety

with a variety of tools including monitoring driver behavior and providing feedback in real time to the control room with optional in-cab feedback and for the driver. Pointer’s driver feedback tools ensure compliance with the most rigorous global driver regulations, enhancing driver and vehicle safety.

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Fleet utilization (efficiency)

Understand which vehicles are overused and which are not, and take proactive actions to increase the efficiency level of your fleet.
We’ll monitor your fleet and provide insights regarding its efficiency including fuel utilization, idling, how many hours the vehicles were in use, dormant vehicles etc.

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Fuel management

Easily discover hidden costs and losses such as fuel syphoning, vehicle usage in off-business hours/days and driver behavior that negatively impacts your fleet’s fuel economy. You’ll receive alerts indicating theft (syphoning) or re-fueling and would be able to analyze fuel consumption based on trips, fuel dashboard and reports. Minimize fraud by utilizing the integration with third-party fuel card partners, to receive information about who refueled and when in real-time. Fuel consumption Insights according to a manufacture, model and year can assist you in determining whether a specific vehicle should be kept in your fleet.

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Manage load theft

Securing and remotely controlling the opening and closing of vehicle cargo doors will safeguard the transport load, minimize risk and liability, and improve customer excellence and differentiate your offering in the market.

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Logistics and transportation security

When a vehicle transports valuable elements subject to theft, a variety of sensors can be attached to elements such as boxes or pallets and if the sensor’s transmission is not detected, alerts can be generated.

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Fleet performance

Utilize a sophisticated event engine to monitor when important events occur (geofence entry, over-speeding, idling, unauthorized driving, etc.), to increase the performance and efficiency of your fleet. The monitored KPIs are defined by the fleet manager, according to each event’s severity.

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Tasks & routes

Monitor jobs-to-be-done from anywhere, and quickly respond to customer requests with perfect visibility of field employees and task status. You can compare different employees or specific locations etc.

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Reports and scheduling

Leverage Pointer Connect’s suite of reports to track efficiency, productivity, and anomalies across your fleet (vehicle and driver) Create automatic scheduling to deliver any report to the relevant person or department. Including dashboard reports that score driver behavior and regional stats.

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Pointer Manager

The Pointer Manager application assists fleet managers in receiving the latest updates about their fleet on-the-go. Fleet managers can review the latest events generated by their vehicles and drivers, visualize trips, and understand events that happened along the trip. In addition users can view the current state of a vehicle, and activate or deactiviate its outputs, view driver’s safety information, and more.

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Pointer Driver

The Pointer Driver is an application designed for the drivers, enabling them to view their safety information and manage their tasks. Drivers can view their safety information, understand their score components (which maneuvers they generated, severity, etc.), and understand what score they were given following each trip, including a drill-down option to better understand where a maneuver was performed, what was their score, and more. Drivers can also view the fleet Safety score, understand their position, and improve their personal score accordingly. In addition, drivers can use the app to view their task list assigned to them via the Tasks & Route Management module by the fleet manager. They can approve or reject the task and provide data in real-time about their progress (if they have reached the task location, perform the task successfully, etc.).

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An immediate ROI

Right from the start, Pointer enables you to cut costs and gain control of your fleet utilization. From decreasing fuel consumption by reducing idling and revving, and improving load management; through to proactive maintenance scheduling that ensures greater fleet utilization and less down time, you’ll be able to substantially save across your fleet and increase those savings over time.

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Increased reliability

Automated scheduling of preventive maintenance ensures availability of vehicles.

The Pointer Advantage

Capturing it is one thing, creating actionable insights with it is where the real transformative value is. It’s our commitment and market-focused approach that allows us to help our customers reduce costs, protect assets, gain efficiencies, improve resource utilization, and minimize fraud.

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Related Business Needs

Productivity & Efficiency

Pointer will provide you with Increased visibility into your operations. You’ll have not just raw data, but also actionable insights so that you can continually increase your operational efficiency, which in turn goes straight to your bottom-line performance.

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Asset management

Pointer provides a complete asset maintenance platform, by providing a set of tools to successfully track and remotely manage the location, usage profile, security aspects and health of transportation equipment or valuable mobile and fixed assets.

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Compliance

With Pointer, every driver and vehicle are uniquely identified within the system, with profiles constantly updated with real-time information. Pointer can also be integrated with third-party systems and solutions, to enhance profiles and calculate hours of service.

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Fuel Management

Fuel is your fleet’s largest single source of operating cost. And as such, fuel consumption and fuel fraud deserve special attention. Pointer provides management solutions to help you track driving behaviors that are negatively impacting your fleet’s fuel economy and provides actionable insights on how to reduce consumption.

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Safety & Eco Driving

Accidents can damage lives and property, delay cargo deliveries and increase insurance fees, making driver safety one of the biggest concerns for every fleet manager. Pointer’s safety solution can improve driver safety with the use of technological tools, enabling you to monitor, alert, and improve bad habits, before they cause devastating results.

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Security

Pointer’s solution, using a wide variety of security applications suitable for direct interaction with the driver and/or alerting the fleet manager/control center, using track and trace fleet management solutions, distinctly addresses challenges related to robbery, theft, and stolen vehicle recovery.

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Related industry solutions

Transport & Logistics

Pointer’s solution provides end-to-end monitoring capabilities including vehicles’ location, destination arrival times, adherence to transport condition requirements and proper handling of goods.

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Construction, Mining & Agriculture

With Pointer, you’ll be able to improve and maximize equipment utilization by effectively monitoring and managing it in your construction and mining sites. Mitigate risks such as load theft, driver safety and turn around times.

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Cold Chain Logistics

Pointer provides the full spectrum of functionality to manage your cold chain logistics, ensuring adherence to the strictest protocols and regulations.

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Insurance

Pointer provides a comprehensive solution to improve driving behavior and reduce the consequences and liability stemming from accidents.

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Courier & Parcel

Pointer’s solutions provide the tools, services, and information you need to effectively manage your light commercial vehicles, their drivers and help you manage the risks and liabilities of load theft.

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Passenger & Public Transportation

Pointer provides the full spectrum of functionality to manage your cold chain logistics, ensuring adherence to the strictest protocols and regulations.

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Fleet Outsourcing & Car Rental

Pointer provides the full spectrum of functionality to manage your fleets while they are with you or a customer. With our range of solutions, you’ll be able to reduce costs, improve efficiencies, manage security risk and increase driver safety.

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Electric Vehicles

Pointer provides remote insights into EVs, including mobile and web applications that provide full assistance for fleet managers, EV drivers or vehicle companies.

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Oil, Gas & Hazmat

Pointer has developed a targeted solution for transport of hazardous materials. We’ll help you transport your HAZMAT cargo safely and efficiently, eliminate loss of valuable cargo and prevent severe damage to the immediate environment.

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Pointer Connect

Pointer Connect™ is the complete solution for fleet and asset owners, addressing all your operational or business needs. The business and operational insights provided by our advanced analytics SaaS solutions will allow you to streamline and harmonize every aspect of your business-critical operations and put you in complete control of your mobile resources.

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